📦 Shipping & Delivery Policy

1. When Will You Receive Your Doll?

 

We appreciate your trust and patience as we prepare, inspect, and dispatch each order with exceptional care and precision.

 

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1. Lead Time for Custom Orders

 

Production timelines may vary depending on your customization requirements.

To ensure accuracy and quality, we will send you factory production photos as soon as they are available.

 

2. Shipping Confirmation Before Dispatch

 

Before your order leaves our warehouse, we will provide shipping and packaging photos for your confirmation.

If you have special requests, please contact our customer support:

📧 beautyfaithenterprise@gmail.com

 

3. Overseas Warehouse Orders

 

In-stock items from overseas partner warehouses usually arrive within a few days.

If any delay occurs due to weather, holidays, or logistics disruptions, we will immediately notify you with an updated delivery estimate.

 

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2. Shipping Carriers We Cooperate With

 

Beauty Faith Enterprise Inc. partners with trusted global logistics companies, ensuring speed, security, and reliability:

• FedEx

• UPS

• DHL

• CDEK

 

We select the most efficient and stable shipping method based on your country or region to ensure safe delivery.

 

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3. Countries We Ship To

 

We ship to all countries and regions where the import of physical dolls is legal.

 

⚠️ Due to local laws or religious restrictions, we do not ship to:

 

• Arab countries

• Most African countries

• India

• Certain remote islands

 

If you are unsure whether your region allows such imports, please contact us at:

📧 beautyfaithenterprise@gmail.com

 

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4. Customs Clearance & Duties

 

Most countries require buyers to assist with customs clearance and pay import duties.

To provide a smooth and convenient shopping experience, Beauty Faith Enterprise Inc. will select the most appropriate shipping option to minimize clearance issues.

 

Since customs policies may change frequently, we will keep you updated throughout the order and shipping process.

 

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5. How to Track Your Package

 

After your order is shipped and approved, we will send you a tracking number.

You may track your package through the appropriate website below:

 

• UPS: https://www.ups.com/track

• FedEx: https://www.fedex.com/en-us/tracking.html

• DHL: https://www.dhl.com/us-en/home/tracking

• 17Track (Special Lines): https://www.17track.net/en

 

If you need assistance while tracking your package, feel free to reach out:

📧 beautyfaithenterprise@gmail.com

 

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6. Discreet Packaging

 

Your privacy is our highest priority.

All packages are shipped in plain, robust cardboard boxes with no references to the product inside.

 

Exterior packaging includes only:

 

• A “Fragile” sticker

• Standard shipping label

• Any optional notes you requested

 

📌 No product names, images, or sensitive terms will appear on the packaging — ever.